Phone Call Transcription Services

Phone call transcription has been on the boom lately considering the massive scale of transition businesses are making to the digital world. Especially ever since the coronavirus, the only option for survival for businesses was to go digital and with that it opened the door to demand for a plethora of digital services and phone call transcription services was one of them.

Phone call transcription services as the name suggests is about documenting down the live phone to written form. Almost every transcription company offers a phone transcription service nowadays considering it’s massive demand in the market. May have launched a  .phone call transcription app too to further facilitate the clients in this regard.

How is phone call transcription service different from other niches? and how do you transcribe a phone call? Are some of the questions we’ll answer?

Usually what transcription services are doing is that once they receive a phone call on conferencing platforms like skype, zoom or MS Teams, they record it down in the phone call transcription app after the consent of the user. Then the transcription service with the consent of the client  transcribes phone calls to text.

What differentiates transcript of phone call from transcripts of audio files is that it is transcribed live by the consent of the customer after recording whereas other audio files are sent by the customer themselves to get them transcribed. Phone transcription services are essential to improve business efficiency with clients on the digital platform.